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Sergeeva-Olga [200]
1 year ago
3

the process associated with resolving complaints is called the: complaint substitution process. complaint reversal process. comp

laint correction process. complaint recovery process. complaint reparation process.
Business
1 answer:
aleksklad [387]1 year ago
7 0

The complaint recovery process is the procedure used to address complaints.

Complaints are a vital way for the management of an organization to show the public its transparency, in addition to acting as important catalysts for reviews of organizational performance and employee behavior.

The six steps in the complaint management process can be used by organizations to influence successful service recovery: Promote the use of complaints as a tool for quality improvement, put together a team of representatives to handle them, quickly and effectively address customer concerns, compile complaints, commit to identifying systemic failure points, and monitor trends and use data to improve service procedures are all things that need to be done.

Learn more about the complaint process here:

brainly.com/question/28234666

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The generational group of managers that expect to give and get more feedback on their work are?
ElenaW [278]

The generational group of managers that expect to give and get more feedback on their work are Gen X; they focus on results more than hours

More about Gen X managers:

Although we don't hear much about Generation X these days, it was huge in the pre-Millennial era. Either you belonged to Generation X or you fit in with the crowd. Gen X managers are subtly replacing Boomers in management positions as they enter retirement.

A characteristic of Gen X managers is their drive for achievement, particularly financial success. Many members of Generation X are incredibly resourceful and motivated to succeed financially because they grew up seeing their parents struggle financially and have recently experienced their own.

Both Gen X managers and employees tend to favour less formal working arrangements that allow them to interact freely with both their superiors and the people they supervise.

Learn more about Gen X here:

brainly.com/question/3032727

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5 0
2 years ago
Janeen is thrilled that you're following along with her. She goes on. "Business was great, and as more people came to know about
BlackZzzverrR [31]

Answer:

Functional Departmentalization

Explanation:

6 0
3 years ago
In the financial industry, "securitization" refers to
iren [92.7K]

<span>In the financial industry, "securitization" refers to bundling debt, such as loans, bonds and mortgages into securities. In finance, a security is a tradable asset. They are debt securities such as bonds and then there are equity securities such as stocks. Bundling debt keeps everything organized and streamlined for people to know what they need to pay down. </span>

3 0
4 years ago
Describe the roles that each person in your group played. (In complete sentences and take your time please and thank you)
postnew [5]

Answer :Group member roles

<em>These team roles can be assigned based on individuals' strengths or rotated periodically to increase each member's understanding of the roles and of themselves as team members. There are four fundamental roles to consider: leader/facilitator, arbitrator/monitor, notetaker/time keeper, and devil's advocate. </em>

<em>make me brainliest or </em>

4 0
3 years ago
Many cell phone companies have similar offers and restrictions for changing numbers, adding numbers to a plan, getting a new pho
galben [10]
Based on the scenarios, it will be very likely that the similarities are due to institutional isomorphism
In business, institutional isomorphism refer to a similarity of processes or structure of one organizations with the other because they've developed under the same constraints

hope this helps
6 0
3 years ago
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