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1 year ago

The extent to which customers recognize and are willing to accept variation in service performance is called the ____________:

1 answer:

6 0

The extent to which customers recognize and are willing to accept variation in service performance is called the <u>zone of tolerance.</u>

The zone‐of‐tolerance (ZOT) is an innovative concept which has attracted recent attention in the services marketing domain.

The zone of tolerance represents a wide range of service performance that a customer considers satisfactory which recognizes multiple expectation standards especially adequate and desired expectations.

Exploratory as well as the confirmatory factor analyses were used to assess measurement properties and the regression analysis was used to test the hypotheses regarding the Zone of tolerance.

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If a firm produced a standard item with relatively stable demand, the smoothing constant alpha (reaction rate to differences) us

ICE Princess25 [194]

Answer:

c. 5 to 10 percent

Explanation:

The smoothing constant alpha is a variable that forms a part of time series analysis. The basis of this time series analysis is known as the exponential smoothing.

Note that the exponential smoothing has its input in the form of smoothing factor used for calculations. It puts in place a weightage menthod to calculate demand.

the firm is engaged in the production of standard item with a stable demand, This can be estimated at 5 to 10 percent as the stable demand would result in the firm having standarised processes and forecasts in place as per the expected production capacity the differences will be minimal.

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4 years ago

What is the most common method of measuring flows of trade?

kakasveta [241]

The most common method to measure flows of trade is the comparison between the exportation of merchandise, services, and the capital of the countries.

<h3>What is trade?</h3>

Trade is the situation where the countries buy (import) from or sell (export) to the countries outside the boundaries of their own territories.

Exports referred to the scenario where one country provides goods and services to another country abroad. The comparison of goods, services, and monetary capital of foreign countries with respect to their own countries can be used as a common method to measure the trade flows.

Therefore, the exporting of goods, services, and capital to other countries is the method to determine trade flows.

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2 years ago

AB Builders, Inc., has 18-year bonds outstanding with a par value of $2,000 and a quoted price of 102.037. The bonds pay interes

I am Lyosha [343]

Answer:

6.82%

Explanation:

In this question we use the PMT formula that is shown on the attachment below:

Given that,

Present value = 102.037% × $2,000 = $2,040.74

Future value = $2,000

Rate of interest = 6.62% ÷ 2 = 3.31%

NPER = 18 years 2 = 36 years

The formula is shown below:

= PMT(Rate;NPER;-PV;FV;type)

The present value come in negative

So, after solving this, the monthly payment is $68.15

Now the coupon rate is

= PMT ÷ face value × 2

= $68.15 ÷ $2,000 × 2

= 6.82%

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3 years ago

Why did the duck cross the road?<br> will mark brainiest for right answer!<br> think hard

ki77a [65]

to di- i mean to get to the other side. right?

EDIT i was wrong its to get some quack

4 0

4 years ago

Read 2 more answers

The average price of homes sold in the U.S. in 2012 was $240,000. A sample of 144 homes sold in Chattanooga in 2012 showed an av

Ainat [17]

Answer:

H0 : Average price of homes sold in US = 24000 ; H1 : Average price of homes sold in US ≠ 24000

t calculated value = 2 , t critical (tabulated) value = 1.96

calculated t > critical t . Null Hypothesis is rejected, It is concluded that 'Average price of homes sold in US ≠ 24000 '

Explanation:

Null Hypothesis : Average price of homes sold in US = 24000

Alternate Hypothesis : Average price of homes sold in US ≠ 24000

t = (x' - u) / (s / √n)

x' = sample mean = 246000 (given)

u = population mean = 240000 (given)

s = standard deviation = 36000

n = no. of observations = 144

t = (246000 - 240000) / (36000/√144)

6000/ (36000/12000) = 6000/3000

t = 2

Critical value for a two tailed test at 5% significance level, 0.025 in t distribution = 1.96

Since calculated value, 2 > tabulated or critical value at significance level, 1.96. So, we reject the null hypothesis. This implies that <u>'Average price of homes sold in US ≠ 24000</u>'

3 0

3 years ago