1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
krok68 [10]
4 years ago
5

The Technix Computer Corp recently finished construction of a customer service phone center in New Dehli, India. Phone center ag

ents will be responsible for answering technical questions from customers around the globe. Technix hired 55 computer experts as online phone agents, and a training session is underway. Tech specialists and call center specialists from the U.S. have flown to India to train the new Indian employees. Hank Patelli, senior manager of a Technix phone center in Michigan, will oversee the New Delhi center for 6 months until a local manager is hired and trained to replace him.
After the first training session, a number of the Michigan employees expressed frustration that the Indian employees lacked tech knowledge bc none of them asked questions or offered answers. Which of the following would be the best way for Hank to handle the situation?
Remind the American employees that the Indians may be showing respect by remaining silent T/F
Business
1 answer:
kkurt [141]4 years ago
5 0

Answer:

True

Explanation:

American employees are not considering the cultural differences with India, and how a new employee is probably expected to behave according to Indian culture.

American culture or really any western culture (North and South America, most of Europe and Australia + NZ) tends to be much more open. But we are really a minority of the world's total population, about 20% only. On the other side, Asian cultures are much more rigid and structured, and respect is very important to them.

Probably remaining silent is a way of showing respect, at least during the first time that they meet strangers.

You might be interested in
In what ways does money play a vital role in today’s market economy?
IRISSAK [1]
Gift of exchange for all goods and services
4 0
3 years ago
Ions:
kicyunya [14]

Answer: The answers are provided below.

Question:

Here is the complete question:

Marian, a top graduate from Loyola in Humanities, was hired by a major corporation into a management position. Marian finished the corporation's management training program top in her group, and is performing above the norm in her position. She is really enjoying her work.

As a woman she feels isolated, as there are no other women managers and few women in her area. One night at a company party she heard a conversation between two of her male co-workers and their supervisor. They were complaining to him about Marian's lack of qualifications and her unpleasant personality. They cursed affirmative action regulations for making the hiring of Marian necessary.

Marian is very upset and wants to quit.

Questions:

a. Should Marian quit?

b.Are her co-workers correct in their evaluation?

c. Should Marian confront the co-workers?

d. Should Marian file a discrimination suit?

e. Should Marian go to the supervisor?

f. What else could Marian do?

Explanation:

a. No, Marian does not have to quit her job but should rather face the situation. She came top in her group during the management training and she deserves to stay in her position and continue to perform well. She is doing well at her role and the opinion of others does not matter.

b. No, Marian co-workers are not correct with regards to their evaluation. She has sufficient and good qualifications which was the reason she got the job and she is also performing well. Also, Marian does not have an unpleasant personality but rather feels isolated because she is the only woman. Her colleagues should help her out in order to deal with the situation.

c. Yes, Marian should go and confront her co-workers. The co-workers have a wrong image of Marain in their minds and she should speak to them and clear the issues. This will help her to be more social with her male colleagues are also build a better working relationship.

d. No, Marian should not file a discrimination suit. The comments made by her co-workers were not discriminatory but rather she was misunderstood at work due to her reserved personality. She should relate better with her colleagues, be social and also build a bond with her colleagues.

e. Marian should go to her supervisor only when she was not successful when she confronted her colleague. She should confront her co-workers first and if that doesn't work, she can then go to her supervisor.

f. Marian should become social and be more friendly with her colleagues. She should talk and relate with her male colleagues. She can discuss work related issues with them and sometimes offer a helping hand. This would help build a bond.

8 0
3 years ago
In her report about electric cars, Lavonda wants to use information to substantiate her theory that they are helping the environ
slega [8]
Elon musks annual report. It makes the most sense.
3 0
3 years ago
Christine, the CEO of NSP Consultancy, promised all job applicants that she would be fair and unbiased when she considers them f
taurus [48]

Answer:

The correct answer is letter "C": racial or ethnic discrimination.

Explanation:

Racial or ethnic discrimination takes place when one individual denies a right to other people just because of their ethnicity or race. In the corporate world, any kind of <em>sex, race, age, nationality, ethnicity, </em>or <em>impairment</em> (among others) discrimination is prohibited and is protected under the Civil Rights Act of 1964. The U.S. federal agency in charge of enforcing such a rule is the Equal Employment Opportunity Commission (EEOC).

7 0
3 years ago
anna's new business looks like it can grow quickly and become profitable in its first year. anna will likely find possible sourc
vodomira [7]

Anna's new business looks like it can grow quickly and become profitable in its first year. Anna will likely find possible sources of financing than those with less potential for growth and profits is option (D) many more.

The sources of financing referred to a business gets money from to fund their business operations. A business can gain finance from either internal or external sources of income.

Sources of financing is the main source of funding are retained earnings, debt capital, and equity capital.

Companies use retained earnings from business operations to raise or distribute dividends to their shareholders. Business raise funds by borrowing debt privately from a bank or by going public or share-market.

To know more about sources of financing here,

brainly.com/question/2944998

#SPJ4

8 0
2 years ago
Other questions:
  • The manufacturing overhead budget at Polich Corporation is based on budgeted direct labor-hours. The direct labor budget indicat
    15·1 answer
  • When a bakery analyzes the effects of a new competitor entering the neighborhood and its potential impact on its business, the b
    5·1 answer
  • Kim Jordan, cofounder and CEO of New Belgium Brewery, believes that the New Belgium Brewery is acting as a business role model.
    9·1 answer
  • Two mutually exclusive alternatives are being considered.
    15·1 answer
  • which of the following individuals would be most critical of van buren's economy policy as presented in this excert?
    12·1 answer
  • The $1,000 face value ABC bond has a coupon rate of 10%, with interest paid annually, and matures in 3 years. If the bond is pri
    13·1 answer
  • Finding out how a product or service will do in a certain market is an example of this use of market research.
    15·1 answer
  • A market situation where all participants have an incentive to exploit a resource yet no one can limit anyone else's access to t
    13·1 answer
  • What should you do if you determine the root cause and find that it is out of your control?
    14·1 answer
  • With regard to a limited partner's capital contribution to the limited partnership: A. the limited partner can only contribute c
    12·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!