The category of behavior that Mrs.Brown is describing is immediacy.
Explanation
Immediacy is a way of communication that indicates comfort, closeness and willingness to communicate or connect with the receiver of the message. For example, in this case, immediacy is represented in Mrs.Brown behavior when she says she looks at the clients, hold their hands and sits next to them which makes them feel emotionally closer and safe with her.
A reward or punishment that encourages people to behave in a certain way is called an incentive.
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What is an incentive?</h3>
- In general, incentives are any means of persuading someone to change their behavior.
- The basic law of economists and the laws of behavior emphasize the importance of incentives, which suggest that larger incentives result in greater levels of effort and, thus, higher levels of performance.
- There are two types of incentives: intrinsic incentives and extrinsic incentives.
- People's behaviors are motivated from within.
- They are generally motivated by the task itself or the internal reward rather than the external reward in activities.
- There are numerous internal incentives, such as participation in activities, which can satisfy people's sense of accomplishment and provide them with positive emotions.
Therefore, a reward or punishment that encourages people to behave in a certain way is called an incentive.
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Answer:
Tribalism refers to human tendency to stay and operate within a social group or a 'Tribe' . This will make us develop a sense of loyalty and protective feeling to the people in our own tribe. But this also make people develop a sense of hostility toward other people from outside their social group.
During the slave trade era, many Tribes in Africa were in conflict with one another due to the competition to obtain resources.
The European Slave traders use this as an opportunity to divide and conquer. So they approached the tribes and promise to give them resources (such as precious metal,crops, or weapons) if they help them capture African natives to be sold as slaves.
Because of this, Tribes in Africa start to attack the members of another tribes, capture them, and give them to the European Slave traders to be sold as slaves. This is what make slave trade turn into an arms race between tribes.
Rather than captured and being sold to slavery, they choose to attack another tribes so they can sold them as slaves instead. In other words, 'best defense was a good offense'