Answer:
A. need payoff
Explanation:
Based on the information provided within the question it seems that the salesperson's SPIN technique is an example of a need payoff. This term refers to asking an individual/customer about the value or importance that something can provide them. Which is exactly what the salesperson is stating by asking "how much money (value) can this save you?"
Answer:
It is Conciseness (D)
Explanation:
Comparability : the financial information produced should be capable of being compared over time and with similar information about other entities.
Timeliness : Financial information should be provided within a time scale suitable for the users decision making purposes.
Reliability : Information contained in the financial reports should inspired confidence in their users which they can rely on in making relevant decision.
Conciseness : This is not part of financial information characteristics.
