Question

Instead of focusing on the people​ involved, _________ should be used to focus on the process and outcomes of communication.

Answer 1

Answer:

e. Constructive feedback

Explanation:

Constructive feedback refers to a feedback that given with the intention to improve the work result of another person rather than using it as an attack toward that person.

To initiate constructive feedback properly, we need to overlook other person's personal identity and put more focus on the work process that that person did wrong. We also need to give suggestion on how it should be done instead in order to achieve better outcomes.