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tankabanditka [31]
3 years ago
7

Which of the following documents specifies the uptime guarantee of a web server?A. Due processB. Due diligenceC. Scope of workD.

Service level agreement
Computers and Technology
1 answer:
Harrizon [31]3 years ago
6 0

Answer: D) Service Level Agreement.

Explanation: A service Level Agreement, also known by the acronym SLA, is a written agreement between a service provider and its customer in order to set the agreed level for the quality of such service. The SLA is a tool that helps both parties reach a consensus in terms of the level of service quality, in aspects such as response time, time availability, available documentation, personnel assigned to the service, among others.

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