John should make sure he trains the workers better, including how to fix the machine.
Answer: A
Explanation:
I tokk this test yesterday,
After reading the excerpt represented above, I would say that the most appropriate word that coincides with tone of the text is <span>Demands. At first : there is a business term called false demands, which is commonly used in economics/international relationships. And if in actually brings the negative meaning it couldn't be Refusals, (obviously -statements also can't be used and the same with argument as it should be in another context).
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