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vekshin1
3 years ago
14

Rita is a customer service representative who is working toward a resolution with an unhappy customer. She has already set the t

one of the encounter by establishing that she will try to resolve the issue calmly and civilly. What should she do next?
gather all of the facts

work toward possible solutions

agree on what the problem is

negotiate a win-win solution
Business
1 answer:
Minchanka [31]3 years ago
5 0

Answer:

work toward possible solutions

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