Publix, a southeastern grocery store chain, has signs saying that tips are not accepted and employees are all informed of this policy. However, many of the baggers commonly accept tips from customers anyway and they often compare to see who makes the most. The factor affecting the ethical behavior of Publix's employees is <u>Social factors</u>
Explanation:
Social factors are those factors that arises from the culture, environment, community, family, organisation, society, government, the state, the media, technology, religion, ideology, discourse, language, communication, surrounding an individual.
These factors influence the individual to act and think in certain ways
The publix grocery store has a policy related to the non-acceptance of tip from customers but despite such policy the baggers accept tip from customer. The factor affecting the ethical behavior of Publix's employees are referred to as the <u>Social factors</u>