1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
Sveta_85 [38]
4 years ago
10

AnaCarolina and Jaco, executive managers at Duke Manufacturing, are tasked with determining appropriate performance metrics for

the customer perspective of Duke's balanced scorecard. Which of the following is the best metric for this situation? a. number of returns due to incorrect products shipped in response to ordersb. operating throughoutc. return on investmentd. material price variance
Business
2 answers:
Finger [1]4 years ago
7 0

Answer:

a. number of returns due to incorrect products shipped in response to orders.

Explanation:

AnaCarolina and Jaco, executive managers at Duke Manufacturing can use the number of returns due to incorrect products shipped in response to orders to determine appropriate performance metrics for the customer perspective of Duke's balanced scorecard.

The defective units in the production line will give a performance metrics with respect to customer's order.

goblinko [34]4 years ago
4 0

Answer:

A

Explanation:

Balance score card is a strategic tools with four perspectives namely financial , customers , learning & growth and internal process.

The customer perspective addresses targeting customers and evaluating the performance of the business in respect to the customers.

The metrics used in this perspective should be good enough to measure how satisfied the customers are .The best of the given options for this purpose is the number of returned goods due to incorrect product shipped in response to an order

You might be interested in
Bombeck Inc. has the following transactions during August of the current year. Indicate (a) the effect on the accounting equatio
Ksenya-84 [330]

Answer: Please see answers in explanation column

Explanation:

Date     Accounts titles and explanation       Debit             Credit

Aug 1           Cash                                              $5000  

                  Common Stock                                               $5000  

--Since this is an  investment by the owner of the business . When the business  is gaining cash, it is being  debited as it is an asset which is always debited with increase. Also there will be an increase in the owner's  Equity Account leading to crediting the Common stock (equity) account.

Date     Accounts titles and explanation       Debit             Credit

Aug 4  Prepaid Insurance                                $1800  

                          Cash                                                                   $1800

--The insurance paid in 6 months advance is an asset for the business. As stated above when asset increases, it is debited in the account journal So,  prepaid insurance account is being debited . Also,since cash is being reduced as it is used for payment for insurance, it is credited in the accounts journal.

Date     Accounts titles and explanation       Debit             Credit

Aug 16  Cash                                                      $1,900

                           Service Revenue                                            $1,900

--The amount of $1,800 is the revenue for service rendered and since it is an equity account which increased revenue,  we credit it.  Also, since cash is being received, because it is an asset, debit is recorded on  the cash account.

Date     Accounts titles and explanation    Debit                      Credit

Aug 27  Salary Expense                               $1000

                           Cash                                                                    $1000  

--Payment of salary is an expense to any business and paid from the business Cash Account causing a decrease in the Cash, since Cash is referred to an asset , because of its decrease, we credit the Cash Account. Also, the salary expense account is debited because it is  increasing

7 0
3 years ago
A pre-concert rehearsal is an example of
Mrrafil [7]

Answer:

Quality control

Explanation:

Six Sigma is a quality business management strategy which helps business organizations to improve the quality of processes, products and services by discovering and eliminating defects, variations or errors. It is a strategic business concept that was developed in 1986 by Motorola.

Under the six sigma approach, any process that doesn't provide customer satisfaction or causes challenges in an organisation's process should be eliminated from the system in order to produce quality products and services. It allows only 3.4 defective features for every million opportunities and as such expects processes to be defect free 99.99966 percent of the time.

Generally, there are two (2) main methods of achieving the six sigma approach;

1. DMAIC: define, measure, analyze, improve and control.

2. DMADV: define, measure, analyze, design and verify.

Hence, a pre-concert rehearsal is an example of quality control because the participants or team members are made to practice their routines so as to master them and prevent mistakes on the day of the concert. Thus, a pre-concert is aimed at getting the best out of a team in order to deliver a quality performance to the audience.

5 0
3 years ago
Service scripts help MOST specifically to foster _____.
____ [38]
The correct answer is innovation
8 0
3 years ago
You wish people at work would be more honest than they usually are?
lesya692 [45]
I couldn't agree more. My God people at work all think they can get away with anything. People can be very thick.
3 0
4 years ago
Maria Peron's company treats the world, including the home market in Spain, as one market. Market segmentation decisions no long
Veseljchak [2.6K]

Answer:

The correct answer is letter "E": Global marketing.

Explanation:

Global marketing refers to all the efforts a company males to promote its goods or services across its original borders. It allows firms to widen their possibilities of making more profits and reduces the risk of relying on domestic consumption only. Businesses with global marketing view tend to adapt their products to the different regions of operations or provide the most standardized version of their original good.

5 0
4 years ago
Other questions:
  • Three stocks have share prices of $37, $115, and $85 with total market values of $540 million, $490 million, and $290 million, r
    8·2 answers
  • This year, Donnelly Inc.: will produce 60,000 hot water heaters at its plant in Delaware, in order to meet expected global deman
    8·1 answer
  • Why would stable prices be a goal of the US government?
    13·1 answer
  • Why did southern agriculture not benefit much from mechanization?
    8·1 answer
  • Hunter’s paradise sells merchandize on account to outdoor haven for $3,280, terms 2/10, n/30. what should the journal entry be t
    6·2 answers
  • Shale Miner Co. acquired mineral rights for $60,000,000. It is estimated that there are 80,000 tons of the resource; during the
    6·1 answer
  • According to a recent survey conducted by Bain & Company, which management tool or technique is most popular in global organ
    7·1 answer
  • Devon and Edmond enter into a contract for the closing of a sale of Devon's recording studio. When Edmond's schedule conflicts,
    12·2 answers
  • The Allied Group is considering two investments. The first investment involves a packaging machine, which can be used to package
    11·1 answer
  • A company sells 800 units at $16 each, has variable costs of $12 per unit, and fixed costs of $1,200. Income is $
    9·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!