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Sveta_85 [38]
3 years ago
10

AnaCarolina and Jaco, executive managers at Duke Manufacturing, are tasked with determining appropriate performance metrics for

the customer perspective of Duke's balanced scorecard. Which of the following is the best metric for this situation? a. number of returns due to incorrect products shipped in response to ordersb. operating throughoutc. return on investmentd. material price variance
Business
2 answers:
Finger [1]3 years ago
7 0

Answer:

a. number of returns due to incorrect products shipped in response to orders.

Explanation:

AnaCarolina and Jaco, executive managers at Duke Manufacturing can use the number of returns due to incorrect products shipped in response to orders to determine appropriate performance metrics for the customer perspective of Duke's balanced scorecard.

The defective units in the production line will give a performance metrics with respect to customer's order.

goblinko [34]3 years ago
4 0

Answer:

A

Explanation:

Balance score card is a strategic tools with four perspectives namely financial , customers , learning & growth and internal process.

The customer perspective addresses targeting customers and evaluating the performance of the business in respect to the customers.

The metrics used in this perspective should be good enough to measure how satisfied the customers are .The best of the given options for this purpose is the number of returned goods due to incorrect product shipped in response to an order

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In expectancy theory, valence refers to the:
Vinil7 [7]

In the expectancy theory, valence refers to the: A. amount of effort a person puts towards a known goal. B. individual's perceived probability of performing the task at a particular level. C. anticipated satisfaction or dissatisfaction that an individual feels towards an outcome.
5 0
3 years ago
San Lorenzo General Store uses a periodic inventory system and the retail inventory method to estimate ending inventory and cost
muminat

Answer:

The average cost of ending inventory is $37,259 and cost of goods sold for october is 24,166

Explanation:

In order to calculate the average cost of ending inventory, we would have to calculate first the cost to retail ratio with the following formula:

cost to retail ratio=Total cost/Total retail

According to the given data, the total  cost=$61,425, and the total retail= $87,100, Hence:

cost to retail ratio=$61,425/$87,100= 70.5%

Also, we have to calculate the ending inventory at retail=$87,100+$1,700-$1,050-$37,00=$52,850

Therefore, the average cost of ending inventory= $52,850×70.5%

                                                                               =$37,259

To calculate the cost of goods sold for october we would have to use the following formula:

cost of goods sold=Beginning inventory+purchases-ending inventory

                              =$40,000+$21,425-$37,259

                              =$24,166

6 0
3 years ago
When a local walmart is open 7 days a​ week, 24 hours a​ day, which form of utility is it providing to​ customers?
Vladimir [108]
Answer: TIME UTILITY

When a local Walmart is open 7 days a week, 24 hours a day, it is providing the customers with time utility. Economic utility includes Form utility, Time utility, Place utility and Possession utility. Time utility refers to the availability of products when the customer needs them. In this utility, the company chooses the hours and days when products and services are available to the customers according to the needs of the customers.
6 0
3 years ago
The Harvest Company sponsors a defined benefit pension plan. The following information pertains to that plan: Projected benefit
tia_tia [17]

Answer:

260 million. The answer is not in the available options.

Explanation:

Projected benefit obligation as at January 01, 2018 250

Add: Service cost 30

Add: Interest Cost (250*6%) 15

Less: Retiree benefits paid 35

Projected benefit obligation as at December 31, 2018 260

3 0
3 years ago
The sentence, "our company experienced an increase in profits during the last fiscal year," uses precise vigorous wording.
ZanzabumX [31]

Answer:

The statement is: False.

Explanation:

Vigorous wording refers to the act of making information appear more than what it really is, in some cases exaggerating the attention in one point or another. The phrase:

"<em>our company experienced an increase in profits during the last fiscal year</em>";

provides direct, objective information about an event that happened. There are not adjectives that might distort the main message that is intended to be provided.

8 0
3 years ago
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