Answer:
Roger used the technique of "responding to every concern by the customer" for building positive customer relations.
Explanation:
Building up strong customer relationships includes following techniques:
- Communication which means inquiring customer needs and wants, listening to them, providing them information.
- Exceeding Customer Expectations
- Providing Value in the form of quality products and services
- Responding to every concern which means taking each and every question, doubts or concerns of a customer seriously and providing them with the required information.
In the given case, the moment Roger knew that he wasn't sure of the information asked for, he immediately rang up his superior to get the exact correct information so as not to disappoint the customer.
This technique relates to responding to every concern by a customer.
Answer:
Downward sloping
Explanation:
According to the law of demand, this law states that there is a inverse relationship between the price of a commodity and the quantity demanded for a commodity. This indicates that as the price of the commodity increases then as a result the quantity demanded for that commodity decreases and as the price of the commodity decreases then as a result the quantity demanded for that commodity increases.
Monopoly refers to the market conditions in which there is only a single firm operating in a whole market.
Hence, due to this inverse relationship between the price and the quantity demanded, the demand curve for a monopoly firm is downward sloping.
Home goods has things like that or world market
Managers are handling complexity when they are adaptable, imaginative, and prepared to learn from mistakes.
Describe complexity.
According to the scientific theory of complexity, certain systems exhibit behavioral traits that are utterly outside the scope of any traditional examination of the system's component pieces. These phenomena, also known as emergent behavior, appear to be present in a variety of complex living organism-based systems, such as the stock market and the human brain. For instance, according to complexity theorists, a stock market crash is an emergent result of the activities of several individual investors on a complex financial system, just as human awareness is an emergent characteristic of a complex network of neurons in the brain.
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The marketing team need to <u>"create a promotion strategy to increase customer awareness."</u>
Promotion is the point at which a business chooses which types of communication it needs to use in their marketing plan. Research is done that points of interest statistical surveying, division, and spending plan. Huge organizations may complete a national crusade, particularly if the brand is as of now well-known to the purchaser. Littler organizations, with less assets, may utilize coordinate offering until the point when they have a bigger spending plan for advertising.
