Answer: B. negotiating concessions
Explanation:
The negotiating concessions aspect of mediation which falls under the negotiation stage, is where the parties negotiate a settlement that will end the ongoing conflict. Both parties will have to make concessions with one of the parities making more than the other if they are in the wrong.
This is the case here because the patient has made the concession not to ask for more money if the other party - healthcare agency - pays for the new treatment. The healthcare company also makes the concession of paying for the new treatment. This is therefore the negotiating concessions aspect.
The answer is B have increased muscular endurance
Maddie should ask her doctor what the terms he/she used (that she didn't understand) mean. Or she can go the sarcastic route and just say "In English please."
