Question

An end user has reported not receiving emails sent by a specific customer. Which of the following is the MOST likely cause of this issue?
A. The HIPS device is blocking the messages
B. The access control list is blocking the messages
C. The email filter has quarantined the messages
D. The firewall is blocking the sender’s email address

Answer 1

An end user has reported not receiving emails sent by a specific customer. The main reason for this is The email filter has quarantined the messages

Explanation:

A location on the server the emails that are considered as spam gets stored. These are stored in this location only on a temporary basis. They can be retrieved whenever necessary.  The System administrator has the authority to check the emails that are suspected to be spam on behalf of the user.

Using End User Digest any user can find those emails that are quarantined and can take necessary actions on these emails. The emails are stored in this location only for a certain period of time. If the time is exceed then those mails will be deleted automatically