Answer:
a. he says he has known Steve and his family for years.
Where is the poem so I can help ?
I'd say that the theme of this story encourages us that anyone can be important. Not just lawmakers or rich people or even extroverts, but anyone, whether you're a shy artist or an outgoing sporty-type. Some variation on that is probably what you're looking for, I shouldn't do your work for you! :)
The third one (I’m not sure if your question includes answers choices or not but if so , it is in fact (C)