Answer:
AirBird should help their customers and provide a trial on how to run the application of the Airline on their phones. The trial or demo will help the customers to easily access their requirement.
Explanation:
Customer Relationship Management is important in todays world. There are many competitors available and the bargaining power of customers is high as they can easily switch to other airline because of available alternates. The airline company has launched a program which will help its customers to easily access all the information about the airline. The customers find it easy to access the information they require by just a click on their phone. They can search flights, routes and prices of the flight on their phones.
Answer: a) a commitment to the owner and are standardized.
Explanation:
Futures are generally traded through Exchanges as opposed to Forwards which are not.
Futures are a commitment to the owner to buy or sell an underlying asset and as they are sold at Exchanges, they are standardized to allow for easier trading. The prices that the sellers are to get are certain as the Exchange protects the transaction.
Unlike Forwards that can be tailor made to the specifications of the owner, Futures come as already made and standardized and so are not tailor made. This is to enable as many participants as possible.
This is why option A is correct because Futures contain a commitment to the owner and are standadized as well.
I would think to find out how much you make so A,B and c and d is a mystery to me. Hope this helped