Answer:
The options are :
A. calculability
B. control
C. efficiency
D. predictability
The answer is D. Predictability
Explanation:
McDonaldization involves steps and procedures which are usually repetitive and without any changes in the delivery of services. This feature makes McDonaldization services highly predictable.This ensures that their service delivery is always the same in any part of the world.
Their uniqueness and predictable nature is in their fast-food restaurant where hamburgers are cooked on a conveyer belt so that no ingredients (nor employee’s movements nor food) are wasted and others such as the content, ingredient and style of cooking of their meal.
Answer:
Identify the problem Gather information.Implement a solution. Consider and weigh the
options Evaluate the solution.
Explanation:
Answer:
D. Tylenol offered full disclosure of the problem to the press, recalled its products nationwide, and set up emergency phone lines to take calls from consumers and health care providers.
Explanation:
The incident of 1982 involving Tylenol poisoning is cited as an example of the correct way to handle public relations during a crisis because the company was sincere and truthful in their statements, identified and addressed the affected parties, monitored the situation by establishing a phone line and they reviewed and learnt from the situation. They were able to implement the appropriate public relations approach to dealing with crisis.
Answer:
Creation story, a great migration story, and a flood epic story.