Answer:
people use their tone, gestures, arm crossing, shrugs nods, etc to show ways to communicate.
It is important to have good communication skills because it helps everybody around you understand you and you understand them. There will also be less people misunderstanding you and your instructions, less problems, fights and arguments. You will rarely face any conflict because you have communicated so well all the problems will go away.
1st blank is integrity because dependability means you can be relied on while responsibility is owning up to your actions.
2nd blank is leadership because communication skills is how to talk to people regularly, not give out directions while optimism is incorrect.
If the parents are less stressed because of there life experience? and it would be like being raised by your grandparents. if they are less strict on there children because of this factor?
The answer is B, social cognitive theory.
Hope this helps :)