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Arisa [49]
3 years ago
6

Since Al's Auto Parts has had trouble with its windshield wiper manufacturer inthe past, it is requesting a guarantee from the c

ompany before it will placeanother order. Which of the service quality dimensions is being addressed inthis scenario?
A.Ethnics
B.Assurance
C.Tangibles
D.Responsiveness
E.Empathy
Business
1 answer:
mixer [17]3 years ago
4 0

Answer:

The correct answer is (B)

Explanation:

Assurance refers to financial inclusion that gives compensation for goods and service. Assurance is partially different than insurance, assurance is partially implemented for an unlimited period. The company wants assurance because of the lack of confidence due to bad past experience. Assurance or insurance is usually provided to the customers to regain their confidence. In this scenario it is feasible to request a guarantee before placing next order.

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The break even point refers to the output level where revenues = costs. Any output level above the break even point results in profits for the company, while any output level below the break even point results in losses.

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Materials that become independent components of the finished product and whose cost can be easily and conveniently traced to the finished products are <u>direct materials.</u>

<u></u>

<h3>What are direct materials?</h3>

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Hence, Materials that become independent components of the finished product and whose cost can be easily and conveniently traced to the finished products are <u>direct materials.</u>

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