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Arisa [49]
3 years ago
6

Since Al's Auto Parts has had trouble with its windshield wiper manufacturer inthe past, it is requesting a guarantee from the c

ompany before it will placeanother order. Which of the service quality dimensions is being addressed inthis scenario?
A.Ethnics
B.Assurance
C.Tangibles
D.Responsiveness
E.Empathy
Business
1 answer:
mixer [17]3 years ago
4 0

Answer:

The correct answer is (B)

Explanation:

Assurance refers to financial inclusion that gives compensation for goods and service. Assurance is partially different than insurance, assurance is partially implemented for an unlimited period. The company wants assurance because of the lack of confidence due to bad past experience. Assurance or insurance is usually provided to the customers to regain their confidence. In this scenario it is feasible to request a guarantee before placing next order.

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Firdavs [7]

I guess the correct option is D.

The primary purpose of patents and copyrights is to encourage the expenditure of funds on research and development to create new products.

8 0
3 years ago
If you are busy with another customer when someone comes in, what can you do? select one:
prohojiy [21]
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goldenfox [79]
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mote1985 [20]

Answer:

social environment

Explanation:

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7 0
3 years ago
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dmitriy555 [2]

Answer:

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Explanation:

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4 0
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