I'm pretty sure its passion
Answer:
listen to the entire complaint
Explanation:
In the scenario being described, you should listen to the entire complaint. This will make the customer feel as though you are paying attention and listening/understanding her frustration and by doing so you might also acquire new information regarding the issue that was not previously shared to the other technician. Once the client has finished venting her anger and explaining the situation, only then should you begin to offer a solution.
Answer:
From a buyer's perspective, a sale made on credit represents a liability. While a sale made on cash represents a decrease of current assets.
From a seller's perspective, a sale made on credit or cash increases current assets, but the possibility of a bad debt always exist, therefore, accounts receivables must be periodically adjusted due to bad debts.
If the seller or buyer uses accrual accounting system, the previous description holds, but if they use cash basis accounting, things change a lot. When use cash basis, transactions are recorded only when cash is exchanged, so accounts receivables do not actually increase assets (seller's perspective), and accounts payables do not increase liabilities (buyer's perspective).
Answer: single use plan
Explanation: In simple words,single use plan refers to the plan that is made for achieving a goal that will not repeat in future.
A program plan refers to the plan that an organisation makes with an objective of outlining the activities and events that the employees have to follow for achieving organisational goals.
Hence, from the above we can conclude that a program is a single use plan as it outlines activities for a specific project that needs to be performed.