Question

A manufacturing firm aims to become a high-performance work system. To do this, a survey team asks employees for comments and suggestions on how they can improve the firm. Some of the newest hires say they feel left out of decision-making processes, while some of the experienced employees say their objections towards the firm switching to cheaper manufacturing equipment went unheard.
Which condition would help the firm strengthen the formation of its high-performance work system?

a) The newest employees should be encouraged to focus on their tasks rather than being involved in improving work methods.
b) The firm should hire a third party to gain an outsider's assessment on what needs to be done.
c) The survey team should ignore the employee comments and push for the changes they would like to see instead.
d) The new employees should be left out of planning changes because are not accustomed to the firm's way of doing things yet.
e) The management should allow experienced employees to participate in they
planning changes in equipment, layout, and work methods.

Answer 1

Answer:

The condition that would help the firm strengthen the formation of its high-performance work system? is option E) The management should allow experienced employees to participate in the planning of changes in equipment, layout, and work methods.

Explanation:

Establishing high-performance work system in a manufacturing firm involves the use of best practices, best machinery, equipment, best labor and quality manpower.

If a survey was conducted to collate suggestions on how to put in place a high performance work system, the responses from experienced employees who are currently professionals in their fields should be considered.

Furthermore, The management should allow experienced employees to participate in the planning of changes in equipment, layout, and work methods.