Answer:
d. define
Explanation:
DMAIC is an acronym for Define, Measure, Analyze, Improve and Control is a data-driven improvement cycle used for improving processes and driving Six Sigma projects.
Important tools used in the define phase of the Define, Measure, Analyze, Improve, and Control (DMAIC) process include;
- A project charter.
- A description of customer requirements.
- Process maps.
- Voice of the Customer (VOC) data.
Answer:
To communicate effectively, you need to avoid distractions and stay focused. Inconsistent body language. Nonverbal communication should reinforce what is being said, not contradict it. If you say one thing, but your body language says something else, your listener will likely feel that you're being dishonest.
