<u><em>They began absolute monarchies.</em></u>
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Capulet does not mind that Romeo is at the party. He says Romeo has a good reputation and he would not want to disturb the good mood of the party. Tybalt thinks Romeo is a scoundrel and has come to the party to mock Capulets.
Capulet:
Content thee, gentle coz. Let him alone. He bears him like a portly gentleman, And, to say truth, Verona brags of him To be a virtuous and well-governed youth. I would not for the wealth of all the town Here in my house do him disparagement. Therefore be patient. Take no note of him. It is my will, the which if thou respect, Show a fair presence and put off these frowns,
Expectations of customers, changes and shifts in consumer behavior, use of technology in customer service transactions that used to be done face-to-face
(Less manufacturing, less production, more service delivery)
