Question

Fatima is a manager in charge of personnel. Today she will have to write up an employee for excessive tardiness. She knows the employee might feel embarrassed and get upset when she tells them the bad news, so she decides to wait until the end of the day and bring them in her office away from the group to have the conversation. Which of these is Fatima displaying in this situation?a. social intelligenceb. charismac. impression managementd. transformation

Answer 1

Answer:

a. Social Intelligence

Explanation:

Social Intelligence refers to some intelligence where the person gets to know the behaviour of a person by their way of working and knowing them in person.

This is generally referred to as a tact where the person uses his common sense to address the problem or situation in hand.

Here, in the given instance, Fatima is a manager, and has to inform an employee about his tardiness, and as the employee might feel embarrassed in front of his colleagues, she makes sure that the person does not feel bad and accordingly chooses a time where she can talk to him personally about this instance.

So that he shall not feel embarrassed in front of his colleagues and inferior in any manner.

Here, she uses social intelligence as a tact to overcome this situation, and normalise the tardiness of her employee.