Answer: The concept that describes the problem and how the problem is addressed is equivocality and communication styles.
Explanation: This means that the problem is that such messages are usually equivocal, that is they are deliberately dubious or suspicious. And the solution of this problem is to deal with the problem is to change their communication style. A message should be in no way ambiguous and should be factual and with proof.
A. Carmen complained loudly, “I’m starved”; just then, the waiter arrived. Semi-colons are one of the few punctuation marks that go outside the quotation marks.
