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Maurinko [17]
3 years ago
8

ame the five types of customer-introduced variability and discuss options that let companies offer a high level of accommodation

at low cost or reduced variability without damaging the service experience. Provide your rationale and at least one source.
Business
1 answer:
Ahat [919]3 years ago
8 0

Answer: According to Jacobs, the five types of customer introduced variability are arrival variability, capability variability, effort variability, request variability, and subjective preference variability (2014).

These variabilities can be briefly described thus:

- Arrival Variability: All customers do not want the service at the same time or at times convenient for the company.

- Request Variability: Customer’s requirements can vary widely and a service provider needs to have a flexible operation system, which essentially means having more variety of equipment’s and employees with diverse skills.

- Capability Variability: Some customers perform tasks easily and others require hand-holding. Capability variability becomes important when customers are active participants in the production and delivery of a service.

- Effort Variability: When customers perform a role in a service delivery process, they differ in terms of the effort they put in performing the role.

- Subjective Preference Variability: Customers vary in their opinions about what it means to be treated well in a service environment. Companies treat customer-introduced variability in two ways (i) The company accommodates customer-introduced variability (ii) The company reduces customer-introduced variability.

Explanation: Similarly, companies can reduce customer-introduced variability without compromising service quality by creating complementary demand to smooth arrivals, and targeting customers on the basis of their requirements, capability, motivation and subjective preferences.

Companies can accommodate customer-introduced variability without raising its costs by hiring low cost labour, automating tasks and creating self-service.

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Help!
natali 33 [55]

Answer:

B) Pay bills when they are due.

Explanation:

A loan can be defined as an amount of money that is being borrowed from a lender and it is expected to be paid back at an agreed date with interest.

Generally, the financial institution such as a bank lending out the sum of money usually requires that borrower provides a collateral which would be taken over in the event that the borrower defaults (fails) in the repayment of the loan.

A credit score can be defined as a numerical expression between 300 - 850 that represents an individual's financial history and credit worthiness. Therefore, a credit score determines the ability of a borrower to obtain a loan from a lender.

This ultimately implies that, the higher your credit score, the higher and better it is to obtain a loan from a potential lender. A credit score ranging from 670 to 739 is considered to be a good credit score while a credit score of 740 to 799 is better and a credit score of 800 to 850 is considered to be excellent.

Generally, it's recommended that loans or bills are paid on a timely basis or as at when due in order to obtain a good credit score.

Hence, a way to establish a good credit record (score) is to pay bills when they are due.

6 0
3 years ago
sean, 17, a snowboarder, signs a long-term endorsement agreement for sportswear. he endorses the products and deposits his compe
Degger [83]

A settlement made with the aid of using a minor is frequently voidable, however a minor can most effective keep away from a settlement all through his or her minority popularity and for an inexpensive time after he reaches the age of majority.  After an inexpensive length of time, the settlement is deemed to be ratified and cannot be avoided.

  • Facts of the case: Sean, 17, a snowboarder, signs a long-term endorsement agreement for sportswear. At age 19, he wants to void the agreement by claiming that he lacked capacity when he signed the deal at 17.
  • Rule of Law: Minor's Contracts are voidable at the option of Minor.
  • Analysis: Since, Minor's Contract is voidable at the option of the Minor who Signs the Contact can either honor the contract or void the contract. A minor can void a contract for lack of capacity, only when he is still under the age of majority. If a minor turn 18 i.e., After attaining Majority and hasn't done anything to void the contract, then the contract can no longer be voided.
  • Here, Sean has not done anything to void the contract on attaining the age of 18. So, he at the age of 19, cannot void the agreement by claiming that he lacked capacity when he signed the agreement at 17.
  • Decision: Sean Vs. Sportswear Company: In the light of the above provisions, a Court will not permit Sean to now void the agreement.

Learn more about minority popularity here:

brainly.com/question/14457086

#SPJ4

8 0
1 year ago
Which of the following describes the function of geodemographic segmentation? It determines the type of lifestyles that consumer
Svet_ta [14]

Answer: <u><em> It identifies the specific households in a market by focusing on local neighborhood areas and creates classifications of neighborhoods where people live and shop</em></u>.

Explanation:

Geo-demographic segmentation is a classification technique used in marketing to discover whether the entity of a population fall into different groups by making comparing various characteristics with certain assumption.  

Geo-demographic segmentation is based on principles such as:

People who live in the same neighborhood have similar characteristics.  

Neighborhoods can be classified in terms of the characteristics of the population.

4 0
3 years ago
Parker Industries is a small company with a big name! Parker Industries is actually a one-person company that imports strands of
Tamiku [17]

Answer:

Total fixed costs= $150

Explanation:

Giving the following information:

Parker's only overhead is a storage unit for the inventory that costs $125 a month and a $25 monthly fee for website hosting.

<u>A cost is categorized as fixed because it does not vary with production (in relevant ranges).</u>

In this case, the only two cost that is fixed is the storage and website hosting.

Total fixed costs= 125 + 25= $150

7 0
3 years ago
Suppose a country has government expenditures of $3,500, taxes of $2,200, consumption of $9,000, exports of $2,500, imports of $
TiliK225 [7]

Answer:

The correct option is C ,$15,300

Explanation:

GDP is a short form of Gross Domestic Product which is an indicator of total goods produced in an economy in a period of one year.

Using the expenditure method,GDP van be computed using the below formula:

GDP=C+I+G+(X-M)

C is the consumption in the economy which is $9000

I is the level of investment at $3,000

G is the government expenditure of $3,500

X is the export of $2,500

M is the import of $2,700

GDP=$9000+$3000+$3500+($2500-$2700)

GDP=$15,300

Hence the GDP is $15,300

8 0
3 years ago
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