Reflective - rephrasing or summarizing...
active - is paying attention to...
empathizing - is feeling what other person feels
encouraging - is giving signals....
clarifying - is asking the other person questions...
To stabilize the other elements
Answer:
14: A, eustress
15: B, recognize what your stressors are
16: D, PTSD (post traumatic stress disorder)
17: B, denial
18: C, denial and isolation
Hope this helps :)
I believe the anwser is true based on the fact that EHR's create less paper work and fewer storage issues. it would greatly help large and small medical offices'
