Answer:
(D). surrogate interaction and direct interaction.
Explanation:
Process Chain Network (PCN) analysis involves designing an organization's processes in such a way that it brings about better interaction with customers.
The PCN analysis highlights three process areas which are; <u>surrogate interaction, direct interaction</u> and independent processing areas.
<em>Service operations only exist within the areas of </em><em>surrogate interaction and direct interaction</em><em>, because they require more interaction with customers and are more personal in nature.</em>
A problem in developing effective compensation for teams is that rewarding individuals erodes cohesiveness. Thus the first option is correct.
<h3>What is Cohesiveness?</h3>
Cohesiveness refers to the act or the property of togetherness. in the group , cohesiveness can be seen when the group performs the activity. It is important to have cohesiveness in every group for the accomplishment of the task.
When a individual in a group is provided a compensation it leads to dispute and chaos which erodes the cohesiveness of the group. Thus the first option is correct.
Learn more about Cohesiveness here:
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is a discount that buyers can receive in exchange
Answer:d
Explanation: she should try to find ways to cut back on or cancel a remaining task
In the joint planning process, A Planning Order
(PLANORD) <span>is a planning directive providing
essential planning guidance and directs the initiation of plan development
before the directing authority approves a military COA. It saves times by
allowing planning activities to begin in advance of a formal decision.</span>