Answer:
False
Explanation:
QFD is the process by which the opinions or wants of customers are used to create products that meets the needs f consumers
The component of reflective listening that is missing from this conversation is Paraphrasing the expressed.
<h3>Reflective listening Components</h3>
- Statements like "I see," and "Okay," are crucial at the beginning of a conversation and in circumstances when there may be worry or discomfort in an Affirming Contact.
- Clarify any implicit portions of the message, which include ideas and sentiments that are not fully or clearly articulated together with their openly declared message.
- Paraphrasing the expressed explains to the speaker what was heard, as well as what the listener's feelings and ideas were. utilize a follow-up query occasionally.
Hence, Paraphrasing the expressed is the aspect of reflective listening that is absent from this dialogue.
To learn more about reflective listening refer to:
brainly.com/question/8955472
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Your answer is true! The root of the word "retention" is retain, so basically customer retention means retaining customers, which also means having them return. Hope I helped!
Well that's not really a question. More of an opinion.