Question

A customer at Jaquine, a French restaurant, complains to Brent, the owner, about a specialty dessert being unacceptable. Brent inspects the dessert and finds that the brie, a type of cheese, used in the dessert is overripe. Brent questions the new pastry chef, Mason, who acknowledges he should have substituted another type of cheese for the brie. Brent analyzes the situation and concludes that Mason should be put through additional training to avoid such mistakes in the future. What type of analysis has Brent performed in this situation?

Answer 1

Answer:

A task analysis.

Explanation:

Task analysis can be defined as a detailed evaluation of the different steps that are essential for the completion of a given task. It involves understanding how a particular activity is carried out inorder to achieve an intended goal.

Importance of task analysis include:

1) It helps to increase the level of productivity.

2) It helps to identify different hazards that are present in a workplace.

3) It is essential for the identification of the different roles to be performed by each employee.

In the scenario above, Brent performed a task analysis on the new pastry chef, Mason inorder to evaluate the different steps he took in the preparation of the dessert.