Answer:CRM stands for Customer Relationship Management. It is a system for managing customers and their needs.
Collaborative CRM
Explanation:
The system described here involves communication between different departments and exchange of customers data and information. This is typical of collaborative CRM software
Answer:
A. placing a found virus in a secure area on the hard drive
Explanation:
When a file is defected in a computer, quarantining is applied to prevent other parts of the computer. The infected file is isolated and if you let your antivirus software, it can delete the infected file.
Its A. this one is so easy for me ;)
