<span>At the end of World War I, President Wilson offended members of the United States Senate by travelling to Europe and opposing the League of Nations as well as opposing the views of Henry Cabot Lodge, thereby excluding them from the peace process. President Wilson was the President of the United States during the first world war. He tried to keep the USA out of the war but ultimately had to join the Allies against Germany in 1917. He also help broker a peace treaty with the USA joining the League of Nations. The US Congress vetoed this idea.</span>
“He who does not do productive work, does not eat”
He has observed a community of action called <u>smart workforce</u>.
<u>Explanation</u>:
Smart workforce is a phenomenon that occurs when the employees of an organization frequently connect, mingle, help, share, link, seek, and perform with each other.
The following scenario can best explain the smart workforce:
A talented employee joins a firm as an engineer. It is his first job after graduating from college. He notices that there are several groups formed within the firm. These groups consistently tackle difficult projects with great success. He has observed that they tend to be very proactive about sharing knowledge, training other members of the team, and successfully performing very complex tasks. He has observed a community of action called smart workforce.
Answer: Assurance
Explanation:
Assurance is the factor in terms of quality service that represents reliability and surety for providing complete customer satisfaction for the work. Tracking or monitoring action, resolving issues, handling customer complaints etc are done in prominent manner so that customer does not have further issues or complaint regarding quality of service .
According to the question, professor's reply within one hour is displaying assurance quality factor that helps in maintaining , handling and fixing issue of Jonathan achieving zero marks instead of actual scores. He replied soon with solving his issue of scores and reliability on service was displayed.
