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3 years ago

Customer retention is measured as the percentage of customers who return for more service. true false

1 answer:

8 0

Your answer is true! The root of the word "retention" is retain, so basically customer retention means retaining customers, which also means having them return. Hope I helped!

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Mrs. Hanson has 2 pies for a party. She calculates that if she splits the pies evenly among the guests, they will each receive

LiRa [457]

Answer:

16 guests

Explanation:

If each guest is getting 1/8 of a pie, it means one pie is being divided into eight parts. One part is 1/8. One pie will be served to eight guests.

Two pies will be sufficient for 2x 8 = 16 guests.

7 0

3 years ago

________ is one of the means of motivation and control of sales representatives in relationship-oriented cultures like Japan. Mu

uranmaximum [27]

Answer:

A group bonus system

Explanation:

In relationship-oriented cultures, group bonuses are very common, and they are not like the regular yearly bonuses given out at Christmas, specially in Japan. In Japan, there are two bonuses per year, one paid during mid-year and the other one at the end of the year. These bonuses can amount to 3-6 months worth of salary, but they are also paid to the whole group of workers. That means that either everyone in the team gets a bonus or no one does.

Relationship-oriented cultures are based upon the well being, motivation and satisfaction of the whole team.

7 0

3 years ago

Two projects, A and B, are analyzed using ranking present worth analysis with MARR at i%. It is found that PW(A) . PW(B). If MAR

vivado [14]

Answer: The relationship between A and B project cannot be determined with the information given.

Explanation: The relationship between PW(A) and PW(B) is the correlation between project A and Project B in a portfolio.

This is not possible to be calculated with the information given.

But an expression of calculating this is;

PW is the present value of A and B projects.

MARR is the minimum acceptable rate of return

The calculate the correlation of the two project, divide MARR by the multiple of the two project.

That is;

Correlation = MARR ÷ [PW(A) × PW(B)]

Therefore;

Correlation = i11% ÷ [PW(A) × PW(B)]

This shows that the relationship cannot be determined with the limited Information supplied.

3 0

3 years ago

On January 1, 2013, Craig Company paid the premium on a four-year insurance policy in the amount of $12,000. At that time, the f

Dima020 [189]

Answer:

option (C) $3,000

Explanation:

Data provided:

Policy duration = 4 years

Policy amount = $12,000

Date on which premium is paid = January 1, 2013

Date on which entry is adjusted = December 31, 2015

Now,

The time passed between January 1, 2013 to December 31, 2015 = 3 years

Therefore,

Amount to be recognized as insurance exp. on December 31, 2015

= $\$12,000\times\frac{\textup{Time elapsed}}{\textup{Total policy duration}}$

= $\$12,000\times\frac{\textup{3}}{\textup{4}}$

= $9,000

Thus,

The balance in the prepaid insurance account = $12,000 - $9,000 = $3,000

Hence,

The correct answer is option (C) $3,000

3 0

4 years ago

Brand __________ is the set of assets and liabilities linked to a brand that add to or subtract from the value provided by the p

timama [110]

Answer:

Equity.

Explanation:

Brand equity is the added value that creates a positive impact about the brand name in the minds of a customer. The given definition of brand equity was proposed by Davis Aaker. We can understand brand equity as the image or reputation that any brand holds in the minds of a customer.

4 0

3 years ago