Answer:
The total cost of quality is $ 313200
Explanation:
First we need to distinguish the costs and allocate them to the correct category for the cost of quality report.
We have verifying credit card information of $52200
Customer service training of $104400
Discounting room rates due to poor service $ 156600
The 4 categories of cost of quality report are Prevention Costs, Appraisal Costs, Internal Failure costs and external failure costs.
Conforming Costs
Customer service training - prevention costs. - $104400 1,53% of total sales
Verifying credit card information - appraisal cost - $52200 0,76% of total
Non-conforming costs
Internal Failure
External Failure costs
Discounting room rates due to poor service $ 156600 2,3% of total sales
Total cost of quality $ 313200 4,6% of total sales
Answer:
1. $46,550
2. $405,000
3. $450,600
Explanation:
1. Computation of differential cost regarding the decision to buy the model 200
Differential cost = Cost of a new model 300 - Cost of a new model 200
Differential cost = $396,350 - $349,800
Differential cost = $46,550
So, the differential cost regarding decision to buy model 200 is $46,550.
2. Sunk costs are the costs which are already incurred by the entity in the past and which are not relevant to decision made today. In this case, sunk cost is the cost of the machine purchased seven years ago for $405,000.
3. Opportunity cost is the profit forgone by chosen alternative course of action. In this case, the Opportunity cost regarding the decision to invest in the model 200 machine is $450,600.
Answer:
The answer is: Breakpoint Sale
Explanation:
A breakpoint sale violation occurs when a RR sells mutual fund shares to a client and doesn't disclose reduced sales charges that the client would qualify for if they had bought just a few more shares. In this case the client could have qualified for a discount if he had just bought one more share, and could have saved money instead of paying higher charges.
Answer:
A. Primary Social Stakeholders
Explanation:
Primary social stakeholders are people directly benefiting from or affected by a particular business activity, which can be distribution of a product or a change to a service agreement, this people have a direct stake in the firm i.e. customers, employees, stockholders, creditors, suppliers, or anyone else with a financial interest in the product or situation of the firm.
C. the attitude of the people working at a company
