Question

A manager is considering three staff members as possible candidates for a new position. One morning, she asks each of them, in private, whether they might be interested in taking up the post. She also asks them not to discuss the offer with anyone. At a function after work, she is approached by several staff members. They ask her about the new position they have heard about "on the grapevine." What important feature of informal communication channels does this scenario illustrate?

Answer 1

Answer: Rapid transfer of information.

Explanation: Informal communication channels could simply be interpreted as unofficial or casual form information exchange which oftem stems from interpersonal communication or rapport between coworkers in an organization. Informal communication does not maintain organizational status quo or rulings which guide official passage of information or messages. Informal information may oftem be characterized by inaccurate detail and usually rapid transfer of information between Co-workers.