Answer:
The correct answer is letter "C": use the indirect strategy.
Explanation:
While giving messages there are two main approaches: <em>the direct </em>and <em>indirect strategy</em>. The direct strategy is used when the main idea of the message is given at the beginning of the speechy to impact or shock the audience. Details of the idea are provided subsequently. The indirect strategy, instead, starts by providing the details to the audience to finally come up with a conclusion.
Thus, <em>while providing refusals, it is more appropriate to use the indirect strategy so customers will know the reason for the non-approval to confirm the negative news at the end.</em>
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Options:
a. Institute for Safe Medication Practices.
b. Institute of Medicine.
c. National Committee for Quality Assurance.
d.The Joint Commission.
Answer:
b. Institute of Medicine.
Explanation:
Interestingly, according to information found on its website, the The Institute of Medicine (IOM) is an independent, nonprofit organization that provides advice to decision makers and the public, which includes distributes information related to health care for the purpose of improving health to governmental agencies, the public, business, and healthcare professionals.
Answer:
The correct answer is (A)
Explanation:
Soft drink manufacturing industry faces a high threat of substitutes. Not many soft drink brand exit the market but many new companies and brand enter. Similarly, that is the reason why prices of soft drink do not fluctuate as compare to other food items. The competitive environment in the soft drink industry creates a high threat of substitutes.
Answer:
<u><em>The correct answer is:</em></u> deliver the bad news at the end of the message.
Explanation:
Presenting negative news is always challenging. That is why it is necessary that before presenting a negative news the ideal approach is chosen according to the public, the approach can be direct or indirect, in the direct approach, the problem is presented in a more objective way, and in the indirect approach some resources to cushion negative news and not have such a negative impact on the public.
The ideal approach depends on the analysis that will analyze the public's receptivity to the message. <u>Therefore, when choosing the direct approach, it is necessary to avoid delivering bad news at the end of the message, as this can be viewed negatively and not objectively by the public.
</u>
There needs to be an explanation of the reasons for the negative message, which ensures greater objective understanding of the facts and understanding.