1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
Damm [24]
3 years ago
5

1. Almost all dissatisfied guests complain. Group of answer choices True False 2. About 13 to 16 guests out of every 100 are pur

posefully out to scam us and get something for free. True or False 3. If you solve a guest problem efficiently, quickly, and delightfully...That guest may be even more likely to use your product or service again than if he or she ever had a problem in the first place. True or False 4. Dr. Ricci gave two examples of excellence in guest service from which organizations? A. Walt Disney World, Universal Studios B. Publix, Pet Supermarket C.Publix, JetBlue D.Marriott, Hilton 5. It is only likely for a guest to receive outstanding service at luxury brands. That's why Ritz-Carlton, Mandarin Oriental, Four Seasons, and others are the best at what they do. True or False WILL GIVE 5 STARS
Business
1 answer:
spayn [35]3 years ago
7 0

Answer:

1. Almost all dissatisfied guests complain.

FALSE, ONLY ABOUT 5-10% OF DISSATISFIED CUSTOMERS ACTUALLY COMPLAIN. SOMETIMES THAT RATIO IS EVEN LOWER DEPENDING ON THE INDUSTRY.

2. About 13 to 16 guests out of every 100 are purposefully out to scam us and get something for free.

FALSE

3. If you solve a guest problem efficiently, quickly, and delightfully...that guest may be even more likely to use your product or service again than if he or she ever had a problem in the first place.

TRUE, ABOUT 95% OF THE GUESTS WHOSE PROBLEMS WERE SOLVED IMMEDIATELY AND DELIGHTFULLY GENERALLY RETURN OR HAVE A VERY POSITIVE OPINION ABOUT THE HOTEL.

4. Dr. Ricci gave two examples of excellence in guest service from which organizations?

C) Publix, JetBlue

5. It is only likely for a guest to receive outstanding service at luxury brands. That's why Ritz-Carlton, Mandarin Oriental, Four Seasons, and others are the best at what they do.

FALSE

You might be interested in
The crowding out of private spending by government spending will be greater the
Murljashka [212]
<h3><u>Answer:</u></h3>

More sensitive consumption, investment, and net exports are to changes in interest rates

<h3><u>Explanation:</u></h3>

If the government pursues expansionary fiscal policy when the economy is not depressed, this can lead to a reduction in private investment in the long run. This is because expansionary fiscal policy leads to an increase in real GDP, which in turn increases money demand and the equilibrium interest rate. However, the increase in the interest rate also lead to a decrease in private consumption and investment.

6 0
3 years ago
Read 2 more answers
Strong global competition can result in ____ in the United States.
ira [324]
The correct answer that would best complete the given statement above would be option A. <span>Strong global competition can result in increased salaries in the United States. When we say global competition, this is the services or products provided by competing companies who are serving customers internationally. Hope this helps.</span>
4 0
4 years ago
Read 2 more answers
Suppose that a business incurred implicit costs of $200,000 and explicit costs of $1 million in a specific year. If the firm sol
Flura [38]

Answer: $200,000 and its economic profits were zero.

Explanation:

First and foremost, we should note that when calculating accounting profit, the implicit cost isn't taken into consideration.

Therefore, the accounting profit will be:

= Revenue - Explicit Cost

= (4000 × 300) - Explicit cost

= 1,200,000 - 1,000,000

= 200,000

Then, Economic Profit will be:

= Accounting profit - Implicit cost

= 200,000 - 200,000

=0

Therefore, its its accounting profits were $200,000 and its economic profits were zero.

5 0
3 years ago
Forced to lay off a number of its employees, including larry kurzyniec. larry, who had been logging for over eighteen years, suf
Shtirlitz [24]

COBRA- Consolidated Omnibus Budget Reconciliation Act, is the name of the federal law that guarantees employees who have lost their jobs continuing access to health insurance.

<h3>What is Federal COBRA?</h3>

When your employment terminates or your hours are reduced, federal COBRA is a law that enables you to preserve your group health coverage. All insured employees, their spouses, ex-spouses, and dependent children must be provided with continuous coverage under federal COBRA. Employers and group health plans with 20 or more members are subject to the federal COBRA.

<h3>How does COBRA work?</h3>

Under certain conditions, including voluntary or involuntary job loss, a reduction in hours worked, a change in employment, death, divorce, and other life events, the COBRA allows employees and their families who lose their health benefits to choose to continue receiving group health benefits from their group health plan for a finite amount of time. The full price for coverage up to 102% of the plan's cost may be demanded of qualified persons.

To know more about Federal laws visit:                                                          brainly.com/question/29439408

#SPJ4

4 0
1 year ago
The value of the surplus that is lost to buyers and sellers but converted into tax revenue may?
frozen [14]

The amount of the surplus that is worthless to buyers and sellers but becomes tax income may be transferred to someone else through public policies, but it is not lost.

More about public policies:

The majority of the time, a government's established policies, laws, and behaviours make up its public policy. Concern over the new structure of government calls attention to how frequently state agencies now carry out these functions rather than the state itself.

By endorsing politicians and political parties, several individuals and organisations attempt to have an impact on public policy through the political process.

Learn more about public policy here:

brainly.com/question/24262123

#SPJ4

8 0
2 years ago
Other questions:
  • I need a 6 sentences paragraph of What would your ideal mentor be like?
    7·1 answer
  • Why do many busines owners avoid market research?
    11·1 answer
  • In the process of brainstorming his goals, Robert realized his Web business was more about money than creativity. His decision t
    6·1 answer
  • Standard cost systems can enhance operational control through the use of
    14·1 answer
  • What is the adjusting entry required if Allenson Brick Company prepares financial statements on June 30?
    5·1 answer
  • To minimize the temptation for managers to act in their own self-interest, governance mechanisms exist for implementation consid
    11·1 answer
  • How much will a $1 deposit be worth after 24 years if the interest rate paid by the bank is 7%?
    13·2 answers
  • Ed works as a salesperson in a garment manufacturing company. Which of the following departments in Ed's company is most directl
    13·1 answer
  • As a long-term investment, Fair Company purchased 20% of Midlin Company's 300,000 shares for $360,000 at the beginning of the re
    5·1 answer
  • The revenue recognition principle states that companies typically record revenue:_____.
    15·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!