Question

Katie is a supervisor at a fast food restaurant. Every week, she submits a progress report to Molly, the restaurant manager, to let her know how the restaurant is doing and to bring any employee performance concerns and customer feedback to her attention. What type of communication does this scenario describe

Answer 1

Answer: Upward communication

Explanation:

Upward communication can be defined as the communication process that occurs from the lower levels to higher levels. In other words, communication flows upwards. Communication is a fundamental aspect of every workplace since it allows us to express everything that is happening at work. When communication occurs effectively, work can be done better and thus give better results. When there is communication, it is also easier to identify possible problems that may arise.

Staying in constant communication helps to make the work environment more comfortable for both, it is important to be able to express everything related to work and receive feedback that only has the intention that everything can go better.