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3 years ago

Service factors are the functions available on the website to provide direct support in the transaction process. T/F

Business

1 answer:

Eva8 [605]3 years ago

5 0

Answer:

The correct answer is False.

Explanation:

Every client expects and wishes to be treated with correction in an establishment. Feel well received, appreciate that it is important for the company, perceive that it is well valued. He also hopes that the relationship will be pleasant and that the bidder will fulfill his commitments.

These factors are valued in the customer service both face-to-face or telephone or virtual: courtesy, credibility, speed, personalization, professionalization and the tangible aspect of the service.

It is necessary to give a courteous treatment to the client. Courtesy is reflected in the consideration shown to customers. Treat them with the respect they deserve.

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Georgia Crane is allowed to create her own work hours on a limited basis. She must be a work from 9 a.m. to 11 a.m. and 1 p.m. t

charle [14.2K]

Answer:

E. Core; flexible

Explanation:

Georgia Crane is allowed to create her own work hours on a limited basis. She must be a work from 9 a.m. to 11 a.m. and 1 p.m. to 3 p.m. every day which represents CORE time, and we can choose which hours she will work between 8 a.m. and 6 p.m. around the required hours, which represents FLEXIBLE time. The total required time is eight hours per day.

Georgia Crane is required to work 8 hours in a day.

The core time is the time which is important for Georgia Crane to be at work every day, that is, from 9am to 11am( 2hours) and 1pm to 3pm(2 hours).

That is a total of 4hours.

She can choose between 8am to 6pm as flexible time.

Recall that she needs a total of 4hours more to complete her time for the day.

So 9am to 11am is fixed, 1pm to 3pm is also fixed.

Her total flexible hours for the day 8am to 9am( 1hour), or 11am to 1pm(2hours), or 3pm to 6pm(3hours).

Total flexible hours is 1+2+3=6hours

She is required to choose 4hours from the total flexible 6hours that is most convenient for her to work.

3 0

3 years ago

On March 31, 2017, Alpha Corporation recorded the following factory overhead costs incurred: Factory Manager Salary $7,000 Facto

qaws [65]

Answer:

Explanation:

check the file attached for full explanation

Download docx

7 0

3 years ago

Suppose that General Motors Acceptance Corporation issued a bond with 10 years until maturity, a face value of $ 1 comma 000,

astraxan [27]

Answer:

$1,073.60

Explanation:

bond's current price = PV of face value + PV of coupons

maturity = 10 years

face value = $1,000

coupon rate = 7% annual

market rate = 6%

PV of face value = $1,000 / (1 + 6%)¹⁰ =$558.39

PV of coupons = coupon x annuity factor (10 years, 6%) = $70 x 7.3601 = $515.21

market value at issue date = $558.39 + $515.21 = $1,073.60

since the bond's coupon rate was higher than the market rate, the bond was sold at a premium.

8 0

3 years ago

Question 3

stiv31 [10]

The next step which Heather should take after she has gotten a fraudulent call asking for her credit card details is to hang up and call her credit card company using the 1-800 number on the back of her card to inquire about the issue or report the attempted phone fraud.

As a result of this, we can see that Heather was a target of an attempted phone fraud where a caller asks her to give her 16-digit credit card details so that the supposed error could be cleared up.

It is worth noting that this information can be used to steal money from her checking account and Heather would best not give out such sensitive details over the phone, but call the company to see if the call is really from them.

Therefore, the correct answer is option C