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RideAnS [48]
3 years ago
10

Service factors are the functions available on the website to provide direct support in the transaction process. T/F

Business
1 answer:
Eva8 [605]3 years ago
5 0

Answer:

The correct answer is False.

Explanation:

Every client expects and wishes to be treated with correction in an establishment. Feel well received, appreciate that it is important for the company, perceive that it is well valued. He also hopes that the relationship will be pleasant and that the bidder will fulfill his commitments.

These factors are valued in the customer service both face-to-face or telephone or virtual: courtesy, credibility, speed, personalization, professionalization and the tangible aspect of the service.

It is necessary to give a courteous treatment to the client. Courtesy is reflected in the consideration shown to customers. Treat them with the respect they deserve.

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Appraise the results of operations of Prestige Data Service. Is the subsidiary really a problem to Prestige Telephone Company? C
Yuki888 [10]

Solution:

Reducing hours would reduce demand for commercial revenue hours by 20%, from 138  hours to 110 hours. At that level, the total contribution would be:

110 hours x ($800 - $71.5) = $80,135 or $20,398 less than at present.

Raising the cost to $1,000 per hr for commercial clients would less demand by 30%. In March, the request had been for 138 hrs and a loss of 30% will also end up leaving 97 hrs of demand (138 hrs x 70 = 96.6 hrs).

Demand x Contribution per hour = Contribution 97 hours x ($1,000 - $71.50) = $90,064.5

Compare to present:

138 hours x ($800 - $71.50) = $100,533

The monthly contribution to fixed costs and income at $800 is greater by $10,469 than the contribution expected at $1,000. Therefore, the income will be higher if we retain the $800/hour price.

4 0
3 years ago
Is psychological marketing ethical in your opinion?
a_sh-v [17]
Psychological marketing is ethical because there is a code of ethic which regulate the type of profession used it. Therefore, it has to be ethical if the professionals use it according to the code. Psychological marketing is a type of marketing which includes the psychology in its implementation. This knowledge is used<span> for analyzing the consumers' behavior.</span>
4 0
4 years ago
The most significant difference between perfect competition and monopolistic competition is that
Arisa [49]
<span>Perfect competition, a market structure, where there are many sellers selling similar goods to the buyers. But monopolistic competition, is a market structure, where there are numerous sellers, selling close substitute goods to the buyers. Also the price in perfect competition, is determined by demand and supply forces, for the whole industry, comparing with monopolisti competition that every firm offer products to customers at its own price.</span>
7 0
3 years ago
Robert and Linda Williams plan to invest $11,000 a year in an educational IRA for their granddaughter, Sloane Martin. They will
dusya [7]

Answer:

FV= $339,962.18

Explanation:

Giving the following information:

Annual investment (A)= $11,000

Number of periods (n)= 18 years

Interest rate (i)= 6%

<u>To calculate the future value (FV) after 18 years, we need to use the following formula:</u>

FV= {A*[(1+i)^n-1]}/i

A= annual deposit

FV= {11,000*[(1.06^18) - 1]} / 0.06

FV= $339,962.18

6 0
3 years ago
Imagine you are the marketing manager for a U.S. manufacturer of disposable diapers. Your firm is considering entering the Brazi
Radda [10]

Answer:

1) The firm should not use the same advertisements in the U.S. and Brazil because culture plays an important role in advertising, and the cultures of both countries are very different. Something that is culturally acceptable in the U.S. might no be so in Brazil and viceversa, and advertisements usually make use of cultural references to build rapport with the potential customers.

When determining the local prices in Brazil, management should take advice from local managers but it should still try to determine the final prices only after doing extensive market research.

2) I do not agree. On the contrary, it is likely that we will see a trend toward increasing product customization. This is because more countries are becoming wealthier (for example, China and India), and as a consquence, people now have more disposable income than before, and can be more demanding when it comes to the products they buy.

3) Depending on the country, the job experience for expatriates can be very difficult. Language is probably the most common hardship, if the expatriate does not speak well the language of the host country, then he will likely have a very hard time in the workplace.

Cultural shock, lack of personal relationships, and a general lack of knowledge about how things work can also cause problems.

Companies should train employees before they are sent abroad. They should try to send employees who speak the language of the country if possible, and if not, help them learn a few basics at least. Companies should also instruct their employees about the general culture, geography, laws, and customs present in the country of destination.

5 0
3 years ago
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