Answer: pacify
Explanation: pacify means to calm
Agree
consent means to approve or agree, and Tom almost did that. You can also tell it means agree by the first word he says in the sentence: "No, no".
I think it is a metaphor because he is saying he has the same pains as filling up the cup, without using as or like.
For example, One source claimed that APA was fun (Johnson, 2013), while another source disagreed (Smith, 2013). Note that because the first part of the sentence has a different source than the second, the citation of Johnson is in the middle of the sentence, while the citation of Smith is at the end.