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masha68 [24]
3 years ago
15

A__________ gap exists when a firm knows what it needs to do to meet customers' service expectations but sometimes fails to do i

t.a. deliveryb. empowermentc. communicationd. knowledgee. standards
Business
1 answer:
astra-53 [7]3 years ago
8 0

Answer:

a. delivery

Explanation:

The delivery gap is that gap which shows a difference between the company service timing and actual service timing that is given to the customer

The motive of the organization is to deliver the productions within the prescribed time so that the customers can get maximum satisfaction.  

But if the delivery is not made with the given that, the customer expectation falls which ultimately reduces the customer satisfaction towards the products delivered to them.

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The two primary factors affecting an​ entrepreneur's choice of legal ownership for a venture are​ ________ and​ ________.
77julia77 [94]
The two primary factors affecting an entrepreneur choice of legal ownership for a venture are TAXES AND LEGAL LIABILITY.
The type of business that an entrepreneur establish will determine the type and the amount of tax that it will be required to pay. The legal liability of the entrepreneur determines the extent to which he can be liable in case he finds himself in a financial mess. The entrepreneur should try and minimize the impacts of these two factors.
5 0
3 years ago
Blue Point Company is formulating its marketing expense budget for the month of September. Sales in units for August amounted to
Anna007 [38]

Answer:

See below

Explanation:

Computation of estimated cash payment expense is seen below

Variable expenses

Sales in unit for August 4,000

Sales in unit September 4,000 × 110% = 4,400

Total variable expense 4,400 × $0.15 = $660

Fixed expense per quarter

Salaries $5,000 × 3 = $15,000

Depreciation $1,500 × 3 = $4,500

Total = $19,500

Budget total = $20,160

Estimated cash payment = $20,160 - $4,500 = $15,660

8 0
3 years ago
Top Shelf Company builds oak bookcases. Determine whether each of the following is a direct material (DM), direct labor (DL), ma
Veronika [31]

Answer:

(1) Depreciation on factory equipment. ____MOH

(2) Depreciation on delivery trucks. ____ Period Cost

(3) Wood used to build a bookcase. ____Direct Material

(4) Production supervisor’s salary. ____ MOH

(5) Glue and screws used in the bookcases. ____ MOH

(6) Wages of persons who assemble the bookcases. ____Direct Labor

(7) Cost to run an ad on local radio stations. ____Period Cost

(8) Rent for the factory. ____ MOH

(9) CEO’s salary. ____ Period Cost

(10) Wages of person who sands the wood after it is cut. Direct Labor

Period Cost are costs that are not directly involved in the manufacturing costs of a product but are incurred in a particular  period. These expenses include advertising and selling expenses.

Direct Materials are material used to make a product . For example wood is a direct material for making shelves.

Direct Labor are the wages paid to the people who work in the production of a product.

Manufacturing Overheads are charges associated with the manufacturing of a product.they are indirect costs of the production like rent of the building etc.

 

4 0
3 years ago
Many new restaurants have opened in collegetown in recent years. given this change in supply, what type of demand would result f
melamori03 [73]
The answer is Inelastic Demand. Hope this helps!!!
Have a great day!!

6 0
3 years ago
During a recent​ month, Canon Company planned to provide cleaning services to 30 customers for $ 26 per hour. Each job was expec
prisoha [69]

Answer:

$1,950 more than expected

Explanation:

In this question ,we have to compare the revenues based on expected and the actual

So, the expected revenues would be

= Number of customers × per hour rate × expected time spent

= 30 customers × $26 × 8 hours

= $6,240

And, the actual revenues would be

= Number of increased customers × per hour rate × average time spent

= 42 customers × $26 × 7.5 hours

= $8,190

The revenue is increased by

= $8,190 - $6,240

= $1,950 more than expected

This is the answer but the same is not provided in the given options

7 0
3 years ago
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