1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
masha68 [24]
3 years ago
15

A__________ gap exists when a firm knows what it needs to do to meet customers' service expectations but sometimes fails to do i

t.a. deliveryb. empowermentc. communicationd. knowledgee. standards
Business
1 answer:
astra-53 [7]3 years ago
8 0

Answer:

a. delivery

Explanation:

The delivery gap is that gap which shows a difference between the company service timing and actual service timing that is given to the customer

The motive of the organization is to deliver the productions within the prescribed time so that the customers can get maximum satisfaction.  

But if the delivery is not made with the given that, the customer expectation falls which ultimately reduces the customer satisfaction towards the products delivered to them.

You might be interested in
Bill receives a compliment on a recent campaign; he attributes the success to his creativity. mark’s campaign didn’t do well; he
Alisiya [41]
I would say these two examples show a type of performance evaluation ie analyzing what was successful and why or alternatively what was not successful and why so as to learn from the experience to continue to perform well in the future or to change poor performance to good performance.
8 0
3 years ago
Advances in technology are constantly changing how people work and conduct business. true or false
Evgen [1.6K]
TRUE. Advances in technology are constantly changing how people work and conduct business.

With the advancement of technology, people are adjusting to maximize the benefits they get from said advances. 

For example, before the creation of cellular phones, the means of communication were through mailed letters and telegraphs, then it evolved to land lines, beepers, cellular phones, and finally, the internet (skype, ym, im,etc.)
8 0
3 years ago
Read 2 more answers
Which factor could influence an employer to increase an employee's wages?
ElenaW [278]

Answer:

B most likley because i dont see hwo it can be A or D because both will lower an employees wages

Explanation:

7 0
2 years ago
Simon Company’s year-end balance sheets follow.
klemol [59]

Answer:

The answer is given below;

Explanation:

Days sales in inventory-2017= Average Inventory/Cost of goods sold*365

                                =(115,000+85,000)/2/(458,674)/365

                                =(100,000/458,674)*365

                                =80 days

Days sales inventory 2016= (85,000+56,000)/2/(385,686)*365

                                            =(70,500/385,686)*365

                                             =67 days

3 0
3 years ago
Frederick Taylor, the founder of scientific management, examined labor efficiency and effectiveness. His goal was to change: Gro
weqwewe [10]

Answer:

the relationship between management and labor from one of conflict to one of cooperation.

Explanation:

The goal of Frederick Taylor and scientific management is to increase labor efficiency. He proposed specialization and training in order to have more efficient workers that can produce more per hour. At the same time, Taylor advocated for higher pay if efficiency and productivity increased. For example, if a worker produces 100 units, he/she should be paid twice than a worker that produces only 50 units.

8 0
2 years ago
Other questions:
  • Which of the following best summarizes the critical skills in real estate brokerage?A. Communications, market knowledge, mathema
    15·1 answer
  • At the beginning of a recession in 2018, unemployment begins rising. Unemployment increases from 4.6% to 7.9% in 4 months. What
    7·1 answer
  • There are four categories of ___________ brands: premium, generic, copycat and exclusive co-brands.
    13·1 answer
  • Are you a data person? Do you enjoy gathering information, working with numbers, maintaining records, and keeping track of detai
    5·1 answer
  • Which of the following is an example of an equity investment?
    9·2 answers
  • Here, the rod has a diameter d of 16 centimeters. The length from point A to point B, LAB, is 2 meters, and the length from poin
    15·1 answer
  • Zeibart Company purchases equipment for $225,000 on July 1, 2016, with an estimated useful life of 10 years and expected salvage
    7·1 answer
  • The following transactions occurred during the month of June 2021 for the Stridewell Corporation. The company owns and operates
    15·1 answer
  • Your friend is worried about saving enough money for college and wants to research different situations. What would you advise h
    13·1 answer
  • Each individual firm will maximize its profits or minimize losses by hiring a specific type of labor up to the point where the m
    14·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!