Answer:
(D). surrogate interaction and direct interaction.
Explanation:
Process Chain Network (PCN) analysis involves designing an organization's processes in such a way that it brings about better interaction with customers.
The PCN analysis highlights three process areas which are; <u>surrogate interaction, direct interaction</u> and independent processing areas.
<em>Service operations only exist within the areas of </em><em>surrogate interaction and direct interaction</em><em>, because they require more interaction with customers and are more personal in nature.</em>
Answer and Explanation:
The computation is given below:
a) Observation time is
= Average time
= 1.2 minutes
b) Normal time is
= Observation time × performance rating
= 1.2 minutes × 0.95
= 1.14 minutes
c. The standard time is
= Normal time × allowance factor
= 1.14 × 1.11
= 1.265 minutes.
The allowance factor is
= 1 ÷ (1 - Allowances)
= 1 ÷ (1 - 0.1)
= 1.11
Answer:
The answer is "$5500".
Explanation:
Analysis Differential:
Make Buy
Cost of variable
Fixed- cost
Purchasing cost
Cost of opportunity
Total relevant cost
Increasing operating income 
Answer:
A
Explanation:
A court-ordered action that directs parties to do or not to do something