Question

Tyrone found a job posting for a customer service coordinator. Which of his experiences should he include on his résumé to demonstrate his analytical / problem solving / organizational skills? Group of answer choices

Answer 1

Answer:

The correct answer is letter "A": handle calls for the computer helpdesk personnel during heavy call times.

Explanation:

Customer service positions require employees to handle many different types of problematic cases in a given working day. Representatives must be willing to deal with frustrated customers who may be claiming for something fair as well as for things that the company you work in is not responsible for.

In that case, Tyrone should include his computer helpdesk experience since it is closely similar to the customer service coordinator position he is applying for.