Answer: idk dude I’m trying to find out this one too but no one is helping
Explanation:
The main reason why ssuch standardized tests such as the Quality Ratnig and Improvement System (QRIS) is being used is because it helps in improving and standardizing the quality of care in all facilities in the state. Through this, people can leave feedback and help improve and standardize healthcare overall.
Interpersonal skills are particularly important in customer-facing roles. You will be expected to interact with others daily, often in a problem-solving role. Communicating clearly and active listening are key customer service skills, whether you are speaking with customers in person or on the phone.
Not my own work....From Google
But
Hope this helps you
I do indeed believe that the correct answer is B