Answer:
B). False.
Explanation:
The given statement would be categorized as false because 'giving in to the customer's demands' is never the solution to deal with the angry or rude customers. They are rather required to be dealt quite calmly and gracefully by discussing their problem in order to know the reasons that have led them to such an anxious or disrespectful tone.
After assessing their issue, they must be provided with an apology along with a solution and an assurance that such a mistake would not occur in future. This kind of generous and patient attitude is required in order to not let the the customers offend that may affect their trust on your company/brand/product and invite more customers(as such a customer support attracts customers). Therefore, the assertion is <u>false.</u>
Answer:
The discipline technique she was using was: <u>Redirecting behavior.</u>
Explanation:
Redirecting a behavior is to conduct or direct an unwanted behavior into a wanted behavior. Brandon's mother is teacing him by redirecting his behavior, explaining to him that jumping rope should be done outdoors.
The addition of new resources often enables a nation to advance economically and technically. They are able to make new tools and conduct new experiments. New resources also make a nation able to make money by trading that item to another nation.
