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Anettt [7]
4 years ago
8

Customers want to be compensated a fair amount for a perceived loss that resulted from a service failure. This is the idea behin

d Multiple Choice service quality. procedural fairness. distributive fairness. the zone of tolerance. cognitive dissonance.
Business
1 answer:
sweet-ann [11.9K]4 years ago
6 0

Answer: Distributive fairness

Explanation:

Distributive Fairness is concerned with the Socially right way to distribute resources. It speaks on Customers wanting a fair compensation for any and all inconvenience they may have been subjected to.

Essentially the concept is saying, " Give me what I deserve".

That said, the more the inconvenience that the service failure caused, the more the Distributive Fairness that the customer perceives to be their right.

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Purchases$111,000 Freight-in 3,100 Sales 185,000 Sales returns 6,000 Purchases returns 4,500 In addition, the controller is awar
ivolga24 [154]

Answer:

Closing Stock = <u>38000 </u>

Explanation:

Net Sales = COGS + Gross Profit

  • <u>Net sales</u> = sales - sales return = 185000 - 6000 = 179000
  • <u>Gross Profit</u> = 60% of sales (as per gross profit ratio)

       = 60% of 179000 = 107400

  • <u>COGS </u>= Opening Stock + Net Purchase + direct expenses - Closing Stock

* <u>Net purchase</u> = Purchase - purchase return = 111000 - 4500 = 106500

*<u>Direct Expense</u> = Freight Inwards = 3100

Putting all values in formula :- Net Sales = COGS + Gross Profit

179000 = (0 + 106500 + 3100 - closing stock) + 107400

179000 = 106500 + 3100 + 107400 - closing stock

179000 = 217000 - closing stock

closing stock = 217000 - 179000

closing stock = 38000

3 0
4 years ago
Pedregon Corporation has provided the following information:
Ulleksa [173]

Answer:

$22,750

Explanation:

Data provided

Fixed manufacturing overhead = $16,500

Units produced = 5,000

Variable manufacturing overhead = $1.25

The computation of the total amount of manufacturing overhead cost is shown below:-

Manufacturing overhead = Fixed manufacturing overhead + Variable manufacturing overhead

= $16,500 + (5,000 × $1.25)

= $16,500 + $6,250

= $22,750

5 0
4 years ago
Which of the following is not one of the primary strategy options for competing in the markets of foreign countries?
goldenfox [79]

Answer:

<u>B) Forming alliances and partnerships with local companies in every country market where the company opts to compete, so as to facilitate use of an act global, think local strategic approach</u>

Explanation:

This is usually not the first or primary strategy that may be employed by a company. For example, a new company that has a lower market reach may not consider going to forming alliances and partnerships with local companies in every country market because of its limited finances.

However, a bigger company like Coca-cola wanting to compete may use this strategy.

5 0
3 years ago
In private equity, what does an analyst do?
inessss [21]
A person who does research and analysis of private companies. they preform due diligence, financial modeling and valuation of the companies where investors are willing to invest
3 0
3 years ago
Read 2 more answers
In Washburn's factory, what is the break-even point for the new line of guitars if the retail price is (a) $349, (b) $389, and (
monitta

Answer:

a. 186 units

b. 156 units

c. 232 units

d. $370,000

Explanation:

a. Calculation to determine the break-even point for the new line of guitars if the retail price is $349

Using this formula

Break-even point quantity = Fixed cost / Unit price – Unit variable cost

Let plug in the formula

Break-even point quantity = ($14,000 + $4,000 + $20,000) / $349 – ($25 + $120)

Break-even point quantity= $38,000 / $349 - $145

Break-even point quantity= $38,000 / $204

Break-even point quantity= 186.27

Break-even point quantity= 186 units

Therefore the break-even point for the new line of guitars if the retail price is $349 will be 186 units

b. Calculation to determine the break-even point for the new line of guitars if the retail price is $389

Break-even point quantity = ($14,000 + $4,000 + $20,000) / $389 – ($25 + $120)

Break-even point quantity= $38,000 / $389 - $145

Break-even point quantity= $38,000 / $244= 155.74

Break-even point quantity = 156 units (Approximately)

Therefore Therefore the break-even point for the new line of guitars if the retail price is $389 will be 156 units

c. Calculation to determine the break-even point for the new line of guitars if the retail price is $309

Break-even point quantity=($14,000+$4,000+$20,000)/$309 – ($25 + $120)

Break-even point quantity= $38,000 / $309 - $145

Break-even point quantity= $38,000 / $164

Break-even point quantity= 231.71

Break-even point quantity = 232 units (Approximately)

Therefore the break-even point for the new line of guitars if the retail price is $309 will be 232 units

d. Calculation to determine what will its profit be

if Washburn achieves the sales target of 2,000 units at the $349 retail price

Using this formula

Profit = Total revenue – Total cost

Profit= (P x Q) – [FC + (UVC x Q)]

Let plug in the formula

Profit= ($349 x 2000) – [$38,000 + ($145 x 2,000)]

Profit= $698,000 – $328,000

Profit= $370,000

Therefore the profit will be $370,000

3 0
3 years ago
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