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Anettt [7]
4 years ago
8

Customers want to be compensated a fair amount for a perceived loss that resulted from a service failure. This is the idea behin

d Multiple Choice service quality. procedural fairness. distributive fairness. the zone of tolerance. cognitive dissonance.
Business
1 answer:
sweet-ann [11.9K]4 years ago
6 0

Answer: Distributive fairness

Explanation:

Distributive Fairness is concerned with the Socially right way to distribute resources. It speaks on Customers wanting a fair compensation for any and all inconvenience they may have been subjected to.

Essentially the concept is saying, " Give me what I deserve".

That said, the more the inconvenience that the service failure caused, the more the Distributive Fairness that the customer perceives to be their right.

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City residents were recently surveyed about issues of importance in their neighborhoods. Most agreed that crime was a big concer
Feliz [49]
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Having more police around would decrease the crime rates because the criminals would either be scared of getting caught or would attempt and get caught.
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Therefore, your answer would be
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D. City residents will support mayoral candidates who propose increasing the size of the police force.</span><span>
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8 0
3 years ago
Read 2 more answers
Diego purchased a new black jacket through Amazon. When it arrived, he was disappointed when he opened up the package to discove
timama [110]

Answer:

The correct answer is letter "A": cognitive dissonance.

Explanation:

Social psychologist Leon Festinger (1919-1989) described cognitive dissonance as the situation in which individuals feel discomfort as the result of unmatched expectations and the events that took place. According to Festinger, individuals constantly look for consistency to confirm their beliefs are true. Besides, people tend to avoid inconsistency because they lead to disharmony.

6 0
4 years ago
Interglobal Paper Company has asked for your help in comparing its present computer system with a new one its board of directors
madam [21]
The answer is b idk why but i think im right
8 0
3 years ago
Jacob rents rooms in his hotel for an average of $100 per night. The variable cost per rented room is $20, to cover maid service
zepelin [54]

Answer:

In the following situation:

Jacob rents rooms in his hotel for an average of $100 per night. The variable cost per rented room is $20, to cover maid service and utilities. His fixed costs are $100,000 and his profit last year was $20,000.

The Jacob's contribution per unit is:

e) 80

Explanation:

To understand this answer we need to explain a few things. First of all, te contribution unit concept is used to express, identify, or define the net profit after one unit has been sold and all the expenses have been subtracted from it. The formula to obtain it is: (Total revenues- Total Variable costs) divided by total units. Following this information we have.

Total revenue is: 100 USD per night

Total variable costs are: 20 USD per night

Total units are only one.

Therefore 80 USD is our contribution per unit.

6 0
4 years ago
Read 2 more answers
Which is not a money management skill discussed in the reading material?
Readme [11.4K]
It seem like there are information missing on the question posted. Let me answer this question with all I know. So here is what I believe the answer is, spending.

Hope my answer would be a great help for you.    If you have more questions feel free to ask here at Brainly.
8 0
4 years ago
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