Answer: Defensive listening
Explanation: When from some really innocent and not malicious comment someone made to us, in case Anne made that comment to Mary and Mary realised that as the attack ti her, then it was defensive listening. Mary made the wrong impression and answered sharply, and Anne did not deserve it. This can occur in a case, such as Mary, frustration or simply tension caused by a factor and not related to the person who made the innocent comment or question.
D.) the last one because it explain mode details about the question and the other ones don’t
I would say the correct answer is A. <span>Despite the snowy and windy weather, a flock of young birds still manages to eat and survive. The imagery in the poem is dark and depressing. Bare trees, snow, dark wind are all the signs of forthcoming death, which is imminent. But even though the landscape is described as cruel and unforgiving, the flock of birds is still cheeping, eating and piping. Their song is certainly not pleasant to the ears, their flying is not vivacious, but it exists - which is the most they can hope for.</span>
The answer is C. I just took the test