Question

How to improve interprofessional communication in the workplace?

Answer 1

• Routine, reliable, and secure forms of communication should be established. The precise tools for communication may vary from practice to practice, but they should be planned thoughtfully. All team members should have a voice in establishing a communication system to ensure feasibility and increase buy-in.
• Clinical practice is always busy. Communication systems should emphasize technology to facilitate interaction and improve team efficiency. Timely communication of important health data can avoid injuries and prevent severe consequences.
• Communication should include patients and caregivers, and these conversations should avoid jargon to provide clear information.
• There is a long history of hierarchy on the healthcare team. Interprofessional communication should emphasize good listening skills and mutual respect for all team members. All team members should have the opportunity to contribute.
• In that vein, team members should feel comfortable providing constructive feedback to one another. There should be a consistent emphasis on the importance of teamwork in patient-centered and community-focused care.