Various templates are available in most all desktop publishing programs, from resume templates in Word to Income Statement templates in Excel. Templates are useful for skipping the general "setup" process of making a document, and allow you to focus more on filling the document with the relevant data and polishing it to your specific needs once most of the legwork is done.
Im not sure why but maybe you can find a way to contact the people who own it and see if they know because that hasn't happened to me. How many questions have you asked
