Answer:
b. They are not specific
Explanation:
The main problem with service quality standards such as "be nice" or "do what the customers want" is that they are not specific. An individual may think that they are being nice, while another person may take that behavior as being sarcastic or "having an attitude". The same goes for "do what the customer wants" since there are things that an employee is not allowed to do at all.
Describe the current global strategy and provide evidence about how the firm’s resources and competencies support the pressures regarding costs and local responsiveness. Describe entry modes they have usually used, and whether the modes are appropriate for the given strategy is described below
Explanation:
Global Strategy’ is a shortened term that covers three areas: global, multinational and international strategies. Essentially, these three areas refer to those strategies designed to enable an organisation to achieve its objective of international expansion.
In developing ‘global strategy’, it is useful to distinguish between three forms of international expansion that arise from a company’s resources, capabilities and current international position.
Implications of the three definitions within global strategy:
International strategy: the organisation’s objectives relate primarily to the home market.
Multinational strategy: the organisation is involved in a number of markets beyond its home country. But it needs distinctive strategies for each of these markets because customer demand and, perhaps competition, are different in each country. Importantly, competitive advantage is determined separately for each country.
Global strategy: the organisation treats the world as largely one market and one source of supply with little local variation. Importantly, competitive advantage is developed largely on a global basis.
Answer: Publicity
Explanation:
From the question, we are told that a small agrichemical laboratory with a very small marketing budget develops a seed that produces grass, which grows two-inches high and no higher.
Since the laboratory has a small marketing budget, the promotional element it can use to let others know about its discovery will be publicity.
Through publicity, the company can give out vital information about its new discovery. By doing this, the public will be aware of the innovation. Publicity is a marketing and promotion component.
The three types of patents available under U.S. law are design, plant and utility.
<h3>What is patent?</h3>
A patent is an exclusive right granted for an invention, which is a product or a process that provides, in general, a new way of doing something, or offers a new technical solution to a problem.
It is the right from the federal government to produce and sell something for a certain number of years without anyone copying it.
Thus, option D is true as three types of patents available under U.S. law are design, plant and utility.
Learn more about patent here,
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Answer:
$56,950
Explanation:
We will calculate the operating cash flow as follow;
OCF = {[($55 - $28.62) 8,500 ] - $170,000} × (1 - 0.35) + ($62,000 × 0.35)
= {[$224,230] - $170,000} × 0.65 + ($21,700)
= $35,249.5 + $21,700
= $56,950
Therefore, the operating cash flow is $56,950